Uber Becomes the First Choice Ground Transportation Option For Business Travelers

Beginning 2015 as the third choice among business travelers for ground transportation, Uber overtook taxis in Q2 and by the end of 2015 was the first choice of business travelers.

Table 1. Shares of Ground Transportation Expensed By Business Travelers 

Shares Of Ground Transportation Expensed By Business Travelers 020116                                             

Q1 2015 Q2 2015 Q3 2015 Q4 2015
Car rental 36% 45% 44% 39%
Taxi 35% 24% 22% 20%
Uber 29% 31% 34% 41%

Business traveler choice is not just driven by Uber’s competitive price. Perceived quality of the Uber experience substantially contributes to the preference for Uber over taxis and car rental.

 Table 2. Business Travelers 1 to 5 Rating of the Three Modes of Ground Transportation SpendSmart™ Report for Q2 2015. 

Uber 4.59
Car rental 3.90
Taxi 3.70

 Sources:

2015 Year In Review: The Changing State of Business Travel
Sharing the Road: Business Travelers Increasingly Choose Uber

SpendSmart™ Report for Q2 2015
Room for More Business Travelers Embrace the Sharing Economy

Certify is the leading online travel and expense management solution. Organizations worldwide book travel and complete expense reports quickly, easily and cost effectively using Certify cloud and mobile applications. For more information about Certify please call 207.773.6100 or visit www.certify.com

 

 

 

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